Terms and conditions

These Terms govern access to and purchases from www.rakkanstore.com. By using the site or placing an order, you agree to these Terms.

• Eligibility: you must be legally able to enter contracts and provide accurate checkout information.
  
  
• Products: descriptions, images, and pricing are provided in good faith; minor variations may occur; we may correct errors and limit quantities.
  
  
• Orders and acceptance: your order is an offer; acceptance occurs on dispatch confirmation; we may cancel and refund for stock issues, pricing errors, or compliance reasons.
  
  
• Prices and taxes: prices shown in AED unless stated otherwise; applicable taxes/duties calculated at checkout; promotions may have additional terms.
  
  
• Payment: via approved gateways; shipping follows successful authorization; anti‑fraud checks may apply.
  
  
• Shipping: see Shipping Policy for coverage, timelines, fees, tracking, and risk of loss at delivery.
  
  
• Returns/Refunds: see Refund & Exchange Policy for eligibility, timeframes, and methods.
  
  
• Food safety: store and use items per label; certain sealed consumables may not be returnable unless defective.
  
  
• IP: all content, branding, and media on the site are owned by or licensed to us; no unauthorized use.
  
  
• Liability: to the extent permitted by law, indirect or consequential damages are excluded; statutory consumer rights remain unaffected.
  
  
• Governing law: United Arab Emirates law; disputes subject to competent UAE authorities/courts.

Contact: rakkanstore971@gmail.com