Privacy policy
RAKAN STORE (“we,” “us,” “our”) operates www.rakkanstore.com and processes personal data when you browse, purchase, or contact support. This policy explains what we collect, how we use and share it, and your choices.
- Data we collect: name, email, phone, delivery address, order details, payment reference tokens from payment gateways (no full card storage), device/browser data, IP, and cookies for cart/session, analytics, and marketing preferences.
- Use of data: fulfill and deliver orders, provide support, improve site performance, prevent fraud, comply with legal obligations, and send marketing only with consent (opt‑out anytime).
- Payments: processed securely by third‑party gateways; orders ship after successful authorization; we do not store full card numbers.
- Sharing: with delivery partners, payment processors, customer support/IT tools, and authorities when required by law; we do not sell personal data.
- Cookies: essential (cart/checkout), analytics, and marketing cookies; manage via your browser settings and site consent tools.
- Your rights: request access/correction/deletion where applicable, manage marketing preferences, and contact us for any privacy concerns at: rakkanstore971@gmail.com
- Retention: we keep data only as long as needed for transactions, accounting/tax, and fraud prevention.
- International transfers: if service providers process data outside the UAE, we apply contractual and technical safeguards.
Updates: policy changes will be posted here with an updated effective date.